Last updated: April 2026
By using demsarvioline.si you agree to the terms below. Specific offers, rental and service contracts are governed by separate written agreements we conclude with the customer. These terms are drafted in accordance with the Slovenian Code of Obligations, the Consumer Protection Act (ZVPot-1) and the Companies Act (ZGD-1).
The site is operated by Goslarstvo Demšar, popravilo godal, d.o.o., with registered office at Žabjak 3, 1000 Ljubljana, Slovenia. Content on the site is informational and, unless explicitly marked otherwise, does not constitute a binding offer within the meaning of the Code of Obligations.
Full legal name: Goslarstvo Demšar, popravilo godal, d.o.o. Registered office: Žabjak 3, 1000 Ljubljana. Email: info@demsarvioline.si. Phone: +386 (0)1 426 25 31. Court register entry, company registration number (matična številka), VAT number and share capital are available on request and in the public AJPES register.
All prices published on the site are in euros (EUR) and include value-added tax (VAT) unless expressly stated otherwise. Prices apply as at the time of publication; we reserve the right to change them. Any discounts and payment terms are agreed individually in the offer or contract.
Before a rental contract is concluded, we provide you with the following information: the main characteristics of the service (instrument type and size, scope of maintenance), the total price including VAT, duration and minimum term, payment terms, conditions for early termination, and information about the right of withdrawal. The rental contract is concluded in writing. A handover report is prepared when the instrument is delivered.
If you enter into the rental contract as a consumer (a natural person acting outside a trade or profession) at a distance or off-premises, you have, under Article 134 of ZVPot-1, the right to withdraw from the contract within 14 days of receiving the instrument, without giving a reason. To exercise withdrawal, send a clear statement to info@demsarvioline.si or use the model withdrawal form provided with the rental contract (Annex I ZVPot-1). On withdrawal we refund any payments received no later than 14 days after receipt of the statement and of the returned instrument. Return costs (transport) are borne by the consumer unless otherwise agreed.
We aim to resolve any dispute amicably by email or phone. If we cannot, consumers may use the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr. In Slovenia, consumer disputes are also handled by registered providers of out-of-court dispute resolution under Article 219 of ZVPot-1.
All site content (text, photographs, graphics, logo, brand marks and the selection thereof) is protected by copyright and belongs to Goslarstvo Demšar or the respective authors. Any use, reproduction, distribution or adaptation without prior written permission is prohibited. The term 'demšarica' and the Demšar mark denote the quality of our workshop.
We strive for the site to work without interruption and for the published information to be accurate. We are not liable for occasional access interruptions due to maintenance, technical issues or external causes. Content is prepared with care, but we reserve the right to errors, typos and changes without prior notice. To the maximum extent allowed by law, we exclude liability for indirect damage, loss of profit or loss of data arising from use of the site.
Processing of personal data is governed by our Privacy Policy in detail. By submitting a form or entering into a contract you confirm that you are aware of the privacy policy.
These terms and any contract concluded through the site are governed by the laws of the Republic of Slovenia. Application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded to the extent possible. Disputes that cannot be settled amicably are subject to the jurisdiction of the court in Ljubljana as to subject matter and venue. For consumers this does not exclude the mandatory jurisdiction of the court at their place of residence under Regulation (EU) 1215/2012.
We may update these terms of use from time to time. The current version is always available on this page with a 'last updated' date. For concluded contracts, the terms in force at the time of signing apply, unless otherwise agreed with the customer.